Favourable exchange rates and government BPO industry incentives result in FTE costs 40-50% lower than in the USA. Delivery of quality customer interaction services, South Africa also offers strong capabilities in providing technology-based solutions and billings collection.
Marketing Specialists
4R Digital
Our professional team customize digital campaigns that focus on engaging audiences and creating an integrated digital experience.
- Social Media Marketing: Harness the power of Social Media Marketing. We will not only create and manage your social media presence but also increase your Likes, Tweets & Followers while driving traffic to your website
- Content Marketing: "Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action."
- Graphic Design: Elevate your brand narrative by telling the correct visual stories. Our multi-disciplinary creative team delivers on brand collateral for digital platforms.
- Web Design & Development: Need a fresh, new website to maximize your online presence? We create user friendly responsive websites that adapt to various device screens, whether it be computer, tablet or phone.
- SEO services: Improve your website's Google ranking through our organic Search Engine Optimization services.
Software Development
Rapid and reliable software development, on time, right first time, and within budget! 4R is technology focused and assists top companies in the delivery of customised software solutions that differentiate them in the marketplace. With offices in the hub of Silicon Cape, Cape Town, South Africa, 4R provides superior software services tailor-made to your business specifications in order to best serve your business needs. Our solutions enable our clients to meet the rapidly changing demands of their businesses, and to remain competitive cost effectively.
- Data Analytics
- Data Administration
- Systems Integration
- Custom Development
- Mobile Development
- Agile methodology
- Knowledge base
Healthcare Revenue Cycle Management
Our premium staff are highly skilled and many have managerial experience. They have been leaders of special projects and initiatives and demonstrate a clear interest in “supporting our clients.” They are qualified have worked in the collections industry – primarily in healthcare and banking – for at least 10 years. They speak articulately to inventory controls, productivity measures, and specific customer issues that were resolved. References are checked, security measures taken and they are very well trained.
- ONLY assigned non-patient activities
- Paid not posted
- Claims not available for auto statusing
- Denied-patient not eligible
- Denied-lack of coordination of benefits
- Denied-DOB inconsistent with DOS
- AutoStatus throughput reports
TOP REASONS FOR TALENT OUTSOURCING
Communication
Say "goodbye' to language barriers and confusion. South Africans are native English speakers with a neutral accent. Many have or are pursuing advanced degrees, so their industry and technical knowledge is advanced.
Opportunity
With significant investment incentives to reduce cost, over 370,000 resources added to the talent pool annually, and a robust enabling environment with first world connectivity and infrastructure, you and your team will have access to the best resources possible.
Shared Work Hours
South Africa's work hours overlap with most of USA's & UK's work day. This advantage means your team can work together in real-time.
Most Affordable
Due to a lower cost of living and favourable exchange rates, outsourcing to South Africa results in 40-50% cost saving in the United States and United Kingdom on average.
Shared Culture
The United States, United Kingdom and South Africa have a shared cultural affinity. You will receive the same, or better, work ethic and value from your developers here that you would see from your employees locally.
World-Class Talent
Work with highly competent, experienced and skilled people with a proven track record of quality results and on time delivery.