4R Technologies BPO Teamwork

We are an analytics driven, technology enabled IT Support, Software Development and Revenue Cycle Management ("RCM") company.  One of our main priorities – similar to our partners – is to increase staff efficiency and productivity. In turn, this improves client profitability. This effort is supported through our sophisticated workforce technologies.  4R manages its staff and technologies in full compliance with U.S. information security regulations, most importantly Health Insurance Portability and Accountability Act (HIPAA). We aim to be a leader for Business Process Outsourcing (BPO) in South Africa.

Utilising our local industry experts and leveraging our vast U.S. partners, we provide our clients with quality solutions.  We unlock value by applying talent and technology – for you, your organisation and our communities.

As a leading provider of business process management and integrated professional support service solutions we help make processes smarter, organisations more efficient and customer experiences better.  We use processes, technology, insight and analytics to underpin everything we do.  We help make innovation work having been awarded numerous innovation grants – and we play a vital role in helping our clients deliver modern services efficiently, effectively and to a high standard. 

Our RCM providing medical billing, medical coding and business analytics services to leading healthcare providers across the US.  

Initial training is conducted over a 2-4 week period. This is primarily one-on-one training to address systems and processes and will include at least two managers and two associates. While all business office processes are highly specific and defined, we believe introducing multiple staff allows for a greater understanding of work style.